Terms of Service
You want clarity before you click Buy—these terms deliver it so you can shop with confidence and focus on pieces you’ll love to wear.
| Topic | Quick reference |
|---|---|
| Orders | Your order is an offer; acceptance occurs when we dispatch. We may cancel for suspected fraud, stock limits, or pricing/description errors. |
| Payments | Currency: USD. Taxes shown at checkout where applicable. Accepted methods: PayPal, credit/debit cards, Stripe, Airwallex. |
| Shipping | Handling: 2-4 business days. Transit: 3-7 business days. Standard shipping fee: $6.99 per order. |
| Returns & refunds | Return window: 30 days from delivery. Refunds processed 5-7 business days after inspection; funds appear in 5-10 business days. No restocking fee. Original shipping refunded only if we are at fault. |
| Contact | Email: [email protected] |
1. Acceptance of Terms
By accessing or using geraialya.com, adding items to cart, or placing an order, you agree to these Terms of Service and to any policies referenced here. If you do not agree, please do not use the site.
Plain-English summary: Using our site means you accept these rules.
2. Your Account Responsibilities
You agree to provide accurate, current information and to keep your login credentials secure. You are responsible for all activity under your account. Notify us immediately if you suspect unauthorized access.
Plain-English summary: Keep your details true and your password safe.
3. Order Acceptance; Refusal or Cancellation
Your order is an offer to purchase. We may verify information before acceptance. We accept your order when we dispatch the item(s) or otherwise indicate acceptance. We may refuse or cancel any order due to suspected fraud or abuse, inventory constraints, inaccuracies or errors in product or pricing information, or inability to process payment or deliver to the provided address. If your payment was captured and an order is cancelled, we will issue a refund.
Plain-English summary: We’ll confirm when we ship; we can cancel for fraud, stock, or clear mistakes.
4. Pricing and Payment
All prices are listed in USD. Taxes are shown at checkout where applicable. By submitting an order, you authorize us (and our payment partners) to charge the total amount using one of the following accepted methods: PayPal, credit/debit cards, Stripe, Airwallex. We may place a temporary authorization at checkout; the final charge occurs upon acceptance of your order.
Plain-English summary: Prices are in USD, taxes show at checkout, and we accept PayPal, credit/debit cards, Stripe, and Airwallex.
5. Shipping and Delivery
Standard handling time: 2-4 business days. Standard transit time: 3-7 business days. Standard shipping fee: $6.99 per order. Delivery timeframes are estimates and can be affected by carrier delays or events beyond our control. Title and risk of loss pass to you upon delivery to the address provided.
Plain-English summary: We prepare orders in 2-4 business days, carriers take about 3-7 business days, and shipping is $6.99 per order.
6. Returns and Refunds
You may request a return within 30 days from delivery. Items should be in original condition per our returns guidance. Once received and inspected, refunds are processed in 5-7 business days; your bank or payment provider may take an additional 5-10 business days to display the credit. We do not charge a restocking fee. Original shipping charges are refunded only when we are at fault (e.g., incorrect or defective item).
Plain-English summary: 30-day returns; refund in 5-7 business days after inspection; bank posting takes 5-10 business days.
7. Acceptable Use
You agree not to misuse the site, including by: scraping or harvesting data; attempting to gain unauthorized access; interfering with site operation; uploading harmful code; using bots to place orders; engaging in abusive, harassing, or unlawful behavior; or using our trademarks, photography, or product listings for resale or unauthorized commercial purposes.
Plain-English summary: Shop for personal use—no scraping, no abuse, no hijacking our content.
8. Intellectual Property
All content on geraialya.com—including text, graphics, logos, product images, videos, and designs—is owned by or licensed to GERAIALYA.COM and protected by applicable intellectual property laws. We grant you a limited, revocable, non-transferable license to access the site for personal, non-commercial shopping. Any reproduction, distribution, modification, or derivative use requires prior written permission.
Plain-English summary: The site’s content is ours—please don’t copy or reuse it without permission.
9. Disclaimers and Limitation of Liability
To the fullest extent permitted by law, the site and products are provided “as is” and “as available,” without warranties of any kind, express or implied. GERAIALYA.COM is not liable for any indirect, incidental, consequential, special, or punitive damages, or for lost profits or revenues, arising from your use of the site or products. In any event, our total liability for any claim related to a purchase will not exceed the amount you paid for the order giving rise to the claim.
Plain-English summary: We aim for excellence, but we do not promise perfection; our liability is limited to your order amount.
10. Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, acts of government, labor disputes, supply chain disruptions, carrier issues, utilities or internet outages, or similar events.
Plain-English summary: If something outside our control interrupts service, we’re not liable.
11. Governing Law
These terms are governed by the laws of the country in which the brand operates, without regard to conflict-of-law rules.
Plain-English summary: Local laws where we operate apply.
12. Changes to These Terms
We may update these terms from time to time. Changes are effective when posted on geraialya.com. Your continued use of the site after changes are posted constitutes acceptance of the updated terms.
Plain-English summary: We’ll post updates here; using the site after that means you agree.
13. Contact
We’re here to help. For questions about these terms, reach us at: [email protected]