Privacy Policy

Your look should feel effortless—and your privacy should, too. We use only the information needed to place and deliver your order, support you, keep our site secure, and improve your shopping experience.

Quick reference	What this means
What we collect	Identity and contact details, order and delivery details, payment confirmations from PayPal/Stripe/Airwallex, and device/cookie data.
Why we use it	To fulfill orders, provide support, prevent fraud, comply with laws, and understand how our site performs.
Who we share with	Payment processors (PayPal, Stripe, Airwallex), shipping carriers and logistics partners, analytics service providers, and legal authorities when required.
Your controls	Access, correct, or delete your data; opt out of marketing; manage cookies via your browser; contact [email protected] for requests.

Summary

• We collect the minimum information needed to process and deliver your order.
• Cookies help our site function; analytics help us improve; marketing cookies are optional.
• We share data only with operational partners and when required by law.
• You can access, update, or request deletion of your data at any time.

1) What personal data we collect

Identity and contact

Name, email address, and any details you provide when contacting us.

Order and fulfillment

Order contents, shipping details, transaction totals in USD, and communications related to your purchase.

Payment information

Payments are processed by our providers: PayPal, Stripe, and Airwallex. We receive limited payment confirmation details (such as a transaction ID and status) to validate and complete your order.

Technical data and cookies

IP address, device and browser type, pages viewed, site interactions, and cookie identifiers that help operate and secure our site and measure performance.

2) Why we process your data

Order fulfillment and delivery

To process payments, pack and ship your items, send order updates, and handle returns or exchanges as applicable.

Customer support

To respond to questions, troubleshooting requests, and service messages you ask us to send.

Fraud prevention and security

To protect our customers and our store, verify transactions, and maintain site integrity.

Legal compliance

To meet tax, accounting, and other legal obligations.

Analytics and experience improvement

To understand site performance, fix issues, and refine our product selection and content.

Marketing with consent

To send you style news or offers if you choose to receive them and to honor your opt-out at any time.

3) Cookies and similar technologies

Essential cookies

Required for core site functions such as checkout, security, and remembering your selections.

Analytics cookies

Help us measure traffic, understand which pages are popular, and improve site performance.

Optional marketing cookies

May be used to tailor content or measure the effectiveness of campaigns. These are optional and you can decline them.

Your choices

You can manage or delete cookies through your browser settings. You can also opt out of marketing emails using the unsubscribe option in our messages or by contacting [email protected].

4) When and with whom we share data

Payment processors

PayPal, Stripe, and Airwallex process payments and provide us with payment confirmation details necessary to complete your order.

Shipping carriers and logistics partners

We share delivery information so your order can arrive safely and on time.

Analytics service providers

We may share pseudonymized or aggregated usage data with analytics providers to help us understand site performance.

Operational service providers

Trusted vendors that support functions such as website hosting, security, and email delivery may process data on our behalf under contractual confidentiality and data-protection terms.

Legal and compliance

We may disclose information when required by law or to protect our rights, customers, or the operation of our store.

5) How long we keep your data

We retain personal data only for as long as needed to fulfill the purposes described above and to meet legal, accounting, or reporting obligations. When data is no longer needed, we delete it or de-identify it.

6) Your privacy rights

For all customers

• Access: Ask for a copy of your personal data.
• Correction: Ask us to fix inaccurate or incomplete data.
• Deletion: Request deletion where we have no ongoing legal or operational need to keep it.
• Marketing opt-out: Unsubscribe from promotional emails at any time.

Submit requests by emailing [email protected]. We will verify your identity before acting on certain requests.

California residents (CCPA/CPRA)

You may have the right to: (i) know the categories and specific pieces of personal information we collect, use, disclose; (ii) request correction or deletion of personal information; and (iii) opt out of certain targeted advertising or sharing as defined by law. To exercise these rights, contact [email protected]. We will respond within applicable statutory timelines and will not discriminate against you for exercising your rights.

EEA/UK residents (GDPR)

You may have the right to access, rectify, erase, restrict or object to processing, and request data portability. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing. Our primary legal bases include performance of a contract (order processing), legitimate interests (site security and improvement), consent (optional marketing), and legal obligations (tax/accounting). You may also lodge a complaint with your local supervisory authority.

7) Children’s privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided us with personal information, contact us so we can remove it.

8) How to contact us about privacy

Questions, requests, or concerns can be sent to: [email protected]

9) Effective date

This policy is effective on the date this page is published and may be updated as our practices evolve.